Last updated: August 2026
Introduction
Pracownia Ceramiki ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, and any additional details you provide when submitting forms or inquiries.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and navigation patterns.
- Technical Data: Browser type, device information, IP address, and operating system.
How We Use Your Information
We use collected information for the following purposes:
- To respond to your inquiries and process service bookings
- To improve our website and services based on user behavior
- To send relevant communications about your bookings or inquiries
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Consent: When you submit a form or accept cookies
- Contractual Necessity: When processing is required to fulfill a service booking
- Legitimate Interests: For website improvement and security purposes
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Contact form submissions are retained for up to 24 months unless you request earlier deletion.
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- Service providers who assist in website operations (under confidentiality agreements)
- When required by law or legal process
- To protect our rights, property, or safety
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Contact Us
For questions about this privacy policy or to exercise your rights, contact us at:
Email: [email protected]
Address: ul. Ceramiczna 17, 00-123 Warsaw, Poland
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.